Help & Support

Fixorazim is Zimbabwe's home-services marketplace, operated by Novenex (Private) Limited. Find answers about bookings, payments, and accounts.

Customers

• Browse verified providers and book jobs in-app
• Pay with EcoCash, OneMoney, O'Mari, InnBucks, card, or bank transfer where available
• Raise a dispute within 72 hours of job completion if something goes wrong

Providers

• Complete account confirmation before accepting paid bookings
• Payouts go to your ownership-verified mobile money wallet
• Contact support from the in-app Help screen when signed in

Email: contact@novenex.tech

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